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1-1 Discussion: Getting StartedHi Classmates! My name is Nichole Byrd and I am a 48-year-old single mother of 3 grown sons plus grandmother of 5 darling kids. I have been living in Hampton, VA since 2002 but I am originally from Durham, NC. I am currently enrolled at SNHU working towards my BA Degree in Human Services with a concentration as a Community Outreach Worker in which I will be completing next year. The experiences that I have encountered in relation to this class would be during my internship at Virginia Cares Re-Entry Program in which I provided one-on-one counseling with ex-offenders and their families to help ex-offenders transition back into their communities. Also, through counseling sessions, I helped todetermine the needs and provide referrals to various agencies with services including: Vocational Rehabilitation; Medical Needs; Legal Needs; Substance Abuse Services; Emergency FoodandClothing; Transportation for Job Leads, Shopping, Emergency Food or Housing. In this situation, it was my task to guarantee that each person was cared for, served, and advised, and to do so it was essential to comprehend