WK5-6Assgn1PatelA.docx - 1 Annotated Bibliography Ashita...

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Annotated Bibliography Ashita Patel Walden University MGMT 8720 1
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Knowledge Management in Support of Organizational and HR Strategy Ardichvili, A., & Won Yoon, S. (2009). Designing integrative knowledge management systems: Theoretical considerations and practical applications. Advances in Developing Human Resources, 11 (3), 307–319. Doi: 10.1177/1523422309337593. Summary Knowledge management (KM) systems are based on linear and individual-centered frameworks that lack user collaborations, feedback, and knowledge creation. This article integrates Vygotskian theory of cognitive development, situated learning/activity theory and cognition, and learning and performance architecture in order to develop a new knowledge management system. Developing this new system will increase sustained competitive advantage as a firm’s strategy and work processes must be closely integrated with social and network-based knowledge. Vygotskian theory is based upon the idea of knowledge being social, developed through human activity, and mediated tools (tangible: materials, product, transportation; intangible: software; psychological: mental models or routines); in addition to the zone of proximal development (ZPD). ZPD is the idea that the cognitive level of an individual and the level he/she may achieve is guided by instructors. Situated learning is based on the idea that knowledge is gained through competence and valued activities such as writing business letters, leading meetings, hosting social events. To merely know something is based on participating in activities. Activity theory is based on the idea that activity is the main building block of learning; activity is goal-oriented tasks and purposeful. Lastly, learning and performance architecture is integrating (in)formal and (non)-electronic approaches that facilitate workplace learning, support, and, evidently, human performance. 2
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Utilizing these theories, the authors constructed the new KM system principles, in which seven principles were purposed in order to transition from a linear, traditional organization to a strategic approach. The integration of these theories purposed KM systems are not static but constantly evolving through transactions among organizational players and stakeholders. Analysis In my opinion, this article contributed to the existing body of knowledge by further elaborating on KM systems and producing a method to transition from traditional KM systems to a more strategic approach in order to build sustained competitive advantage. Utilizing Vygotskian theory, activity theory, situated learning theory, and learning and performance architecture was appropriate as theories theoretical framework guided the production of the new KM system and incorporated the idea of knowledge being a learned process, not static.
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