NURS 6201 Week 10 Discussion- Emotional Intelligence.docx

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NURS 6201: Leadership in Nursing and Healthcare WEEK 10 Emotional Intelligence Emotional intelligence (EI) is a person’s ability to manage and identify his or her own emotions, as well as the emotions of others. Marquis and Huston (2017) defined emotional intelligence as “the ability to perceive, understand, and control one’s own emotions as well as those of others” (p. 59). An emotionally intelligent person can identify and use their emotions to guide thinking and behavior, achieve goals, and able to adjust their emotions to adapt to an environment. They are able to cheer a person up or calm them down when necessary. There are five critical elements of EI: Self-awareness, self-regulation, motivation, empathy, and social skills (Mind Tools, 2019). These key components are vital to successful leadership and should be shown through leadership behaviors. Hence, Trivellas, Gerogiannis, and Svarna (2013) found that employees who express their emotions and are aware of them, are more accepted by their colleagues and able to lead. It is also stated that the more leaders manage the five areas of
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