Ethics Quiz
Names: ________________________________
Fact pattern:
You are the CEO of
Flower Power, Inc.
, a fast growing chain of 100 florist shops based in the
Southeastern United States. The company opened for business 5 years ago with just 20
employees and now has over 1500 employees.
The company is now in the process of installing a new computer network, which will, for the
first time, link all of the company’s offices and locations. The company’s Chief Information
Officer has approached you with a proposal to include a number of electronic surveillance
features in the new network.
The proposed features include:
●
The ability of all MIS staff to view any employee emails at any time
●
The ability of all MIS staff to monitor what internet sites employees are viewing at any time
●
The ability of all MIS staff to “shadow” PCs of any employees, at any time, without the consent
of those employees (“shadowing” allows a person, such as the MIS staff person, to monitor all a
user’s activity on your PC from a remote location without the user’s knowledge)
●
If a PC or laptop is issued for an employee’s use away from the office for work use, all email and
activities on that PC or laptop can be monitored as well
●
Cameras will be installed on PCs of every employee, allowing all MIS staff to monitor activities
of every employee in their workspaces at any time
Your approval is needed to install this network and these features.
Names: ______________________________________
1.
Two parts to this question:
a) Define the term “dilemma” and
b) Identify the ethical dilemma facing management.
a.)
A dilemma arises when decision-makers come up against a situation or problem that requires
a difficult choice. Often, none of the apparent paths are particularly desirable and management
must choose “the lesser of two (or more) evils.” Determining which “evil” is the lesser one,
however, presents its own challenges as there is usually no clear-cut answer. Differing views and
management styles add to the pressure of making the best possible choice in sensitive
circumstances. In the business world, a manager faces an ethical dilemma whenever their actions
affect others- which is constantly. A manager who handles these hurdles skillfully and with
respect for all affected parties, is most successful at minimizing negative fallout and maintaining
a strong relationship with both internal and external clients.
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- Spring '10
- PROFESSOR JOE
- Management, MIS
