Caring, communicating, health promotion.docx

Caring, communicating, health promotion.docx - Caring...

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Caring, Communication, Health Promotion & Patient Education Theories of caring o Theory of Bureaucratic Caring (Ray) Different specialty units Support groups that are created for the specific entities long-term chemotherapy vs ICU patient o Culture Care Diversity and Universality Providing culturally congruent care Familiar ways for client Accommodate their needs Scenario: caring for an American Indian near death and wanted to bring in Chief and tribunal with drums relocated patient so that chief could perform before the man passed o Six C’s of Caring in Nursing Compassion Competence Confidence Conscience Commitment Comportment way of looking o Theory of Human Caring (Watson) (HFH follows this) The nurse must care for self in order to care for others o Theory of Human Care (Swanson) Focuses on being with someone when something is happening Developed in obstetrics o being with a woman who has had a miscarriage 5 Caring Processes: Knowing
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Being with Doing for Enabling Maintaining belief Communication o Therapeutic More of the art Demonstrates caring Establishes relationships Obtain and deliver information Assist with changing behavior o Effective More of a science Attainable goals Concrete KEY to ensuring patient safety Prevention of errors Maintains credibility o Each component of communication impacts the other components o Assess your patient’s communication needs Don’t jump to implementation/interventions before assessing. o Nonjudgmental attitude Don’t come in assuming things about people Empathy Time Attentive behavior or active listening Caring attitude Honesty Effective skills and techniques Silence Active listening Open-ended questions
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Clarifying questions Restate question Reflecting Paraphrasing Exploring Opening statements Focusing Giving information Make sure it’s valid Don’t just randomly self-disclose and make things about yourself Summarizing Touch o Verbal and nonverbal needs If someone can’t speak, make sure you have established some way of communicating with them o Physical status, developmental levels, and culture may impact communication Older adults may have trouble if the conversation is too quick
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