2025MGT Lecture 12 0802

2025MGT Lecture 12 0802 - Revision Revision Part A 50...

Info iconThis preview shows pages 1–10. Sign up to view the full content.

View Full Document Right Arrow Icon
Revision
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
2 Revision Part A – 50 Multiple Choice Questions (25 Marks) Part B – Answer THREE (3) out of four (4) questions (15 Marks)
Background image of page 2
3 Week 1 - Organisational Behaviour The predominant areas are psychology, sociology, and social psychology, anthropology and political science Psychology : motivation, perception, attitudes, personality, job stress, job enrichment; performance, learning, decision making Sociology : socialisation, organisational power and structure, roles and team dynamics Social and Organisational Psychology : A blend of psychology and sociology. Investigates human behaviour at the group and organisational level. Emerging disciplines that are contributing to OB are communications, information systems and marketing eg: knowledge management; decision making, organisational memory etc
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
4 Organisational Behaviour (A Contingency Model) Dependent variables (the key factors that you want to explain or predict) Productivity Absenteeism Turnover Job satisfaction Organisational Citizenship Independent variables (Determinants of the outcomes) Individual – personality, biographical characteristics, ability, values and attitudes Group – communication, leadership, power, conflict Organisational – structure and design, organisational culture
Background image of page 4
5 Organisational Behaviour (A Contingency Model) Because human beings are complex, there are no absolutes in OB Contingency variables —situational factors are variables that moderate the relationship between the independent and dependent variables, e.g: Stress Change OB concepts must reflect situational or contingency theories
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6 Week 2 - Learning Learning Any relatively permanent change in behaviour that occurs as a result of experience. Learning Involves change Is relatively permanent Is acquired through experience
Background image of page 6
7 What Is Perception, and Why Is It Important? Perception A process by which individuals organise and interpret their sensory impressions in order to give meaning to their environment. People’s behaviour is based on their perception of what reality is, not on reality itself. The world as it is perceived is the world that is behaviourally important.
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
8 Week 3 - What Is Personality? Personality The sum total of ways in which an individual reacts and interacts with others, measurable traits a person exhibits Personality Traits Enduring characteristics that describe an individual’s behaviour Personality Determinants Heredity Environment Situation
Background image of page 8
9 The Big Five Model of Personality Dimensions Extroversion Sociable, gregarious, and assertive Agreeableness Good-natured, cooperative, and trusting Conscientiousness Responsible, dependable, persistent, and organised Emotional Stability Calm, self-confident, secure under stress (positive), versus
Background image of page 9

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 10
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 29

2025MGT Lecture 12 0802 - Revision Revision Part A 50...

This preview shows document pages 1 - 10. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online