2025MGT Lecture 4 0802

2025MGT Lecture 4 0802 - Chapter 8 Emotions and Moods...

Info iconThis preview shows pages 1–6. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 8 Emotions and Moods
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
2 After studying this chapter, you should be able to: 1. Differentiate emotions from moods. 2. Discuss the different aspects of emotions. 3. Identify the sources of emotions and moods. 4. Describe external constraints on emotions. 5. Discuss the impact emotional labour has on employees. 6. Apply concepts on emotions and moods to OB issues. Learning Objectives
Background image of page 2
3 Emotions— Why Emotions Were Ignored in OB Emotions are critical factor in employee behaviour. The 'myth of rationality' Emotions of any kind are disruptive to organisations. Original OB focus was solely on the effects of strong negative emotions that interfered with individual and organisational efficiency.
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
4 Moods Feelings that tend to be less intense than emotions -Cause is often general and unclear -Last longer than emotions (hours or days) -Positive or negative effect -Cognitive in nature Emotions Intense feelings that are directed at someone or something - Caused by a specific event - Very brief in duration - Action oriented in nature - Facial expressions - Anger, fear, sadness, happiness Affect A broad range of emotions that people experience What Are Emotions?
Background image of page 4
5 Aspects of Emotions Biology of Emotions Originate in brain’s limbic system (About the size of a walnut and near our brain stem at the base of the skull) Intensity of Emotions Personality Job requirements Frequency and Duration of Emotions
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 6
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 21

2025MGT Lecture 4 0802 - Chapter 8 Emotions and Moods...

This preview shows document pages 1 - 6. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online