2025MGT Lecture 2 0802

2025MGT Lecture 2 0802 - Chapter 2 and 5 Individual...

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Chapter 2 and 5 Individual Differences, Learning, and Perceptions
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2 After studying this chapter, you should be able to: 1. Identify the two main types of ability 2. Define the key biographical characteristics 3. Outline the process of Behaviour Shaping 4. Identify and distinguish among the four schedules of reinforcement. 5. Explain how two people can see the same thing and interpret it differently. 6. List three determinants of attribution. 7. Describe how shortcuts can assist in or distort our judgment of others. Learning Objectives
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3 Ability: Intellectual Abilities Ability An individual’s capacity to perform the various tasks in a job Intellectual abilities The capacity to do mental activities such as thinking, reasoning and problem solving.
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4 Dimensions of Intellectual Ability Table 2.1   IQ Tests are designed to ascertain one’s general intellectual abilities. The seven most frequently cited dimensions are: Number aptitude – Calculating the GST on a set of items Verbal comprehension – Following corporate policies Perceptual speed – Identify visual similarities and differences quickly and accurately Inductive reasoning – Forecasting demand for a product in the next time period Deductive reasoning – Choosing between two different suggestions offered by employees Spatial visualisation – Imagine how an object would look if its position in space were changed Memory – Ability to retain and recall past experiences
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5 Multiple Intelligences A line of enquiry that expands intelligence into four subparts: Cognitive intelligence Traditional aptitudes associated with intelligence Social intelligence Ability to relate effectively to others Emotional intelligence Ability to identify, understand and manage emotions Cultural intelligence Awareness of cross-cultural differences
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6 Ability: Physical Ability Physical ability The capacity to do tasks demanding stamina, dexterity, strength and similar characteristics. Strength Factors Dynamic strength - repeat Trunk strength - abdominal Static strength - external Explosive strength - short Other Factors Body coordination Balance Stamina Flexibility Factors Extent flexibility - far Dynamic flexibility - rapid
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7 Ability-Job Fit Employee’s Abilities Job’s Ability Requirements The Ability-Job Fit
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8 Biographical Characteristics
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This note was uploaded on 06/09/2009 for the course MANAGEMENT 2025MGT taught by Professor Davidponton during the One '08 term at Griffith.

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2025MGT Lecture 2 0802 - Chapter 2 and 5 Individual...

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