Chapter 13 - Industrial Organizational Psych

Chapter 13 - Industrial Organizational Psych - Theory X vs....

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Key Industrial/Organizational Psychology Terms (King, 2008, Chapter 13) The Hawthorne Studies Industrial Psychology Personnel Selection o Testing: Integrity Test o Interviews: Open vs. Structured Training: Orientation; On-the-Job; Mentoring Performance Appraisal o Halo Effect, Leniency Errors, Central Tendency o 360-Degree Feedback o Organizational Citizenship Behavior (OCB) Organizational Psychology Quality Management (W. Edwards Deming)
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Unformatted text preview: Theory X vs. Theory Y Managers Strengths-Based Management Job Satisfaction: a Job, a Career, a Calling Commitment: Affective, Continuance, Normative Leadership: Transactional vs. Transformational o Personality Factors (The Big 5) Organizational Culture o Compassion, Courage, Commitment, Competence o Toxic Factors: Sexual Harassment; Violence Stress and Burnout...
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