Last HW IE - IE 100S Homework #5 Tuesday February 12th...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
IE 100S Homework #5 Tuesday February 12th Quality Control 1
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Leyla Ramirez 1. Explain Quality Function Deployment Quality function deployment merely aims at capturing all customer needs and good quality design. In focusing both on customer needs and good quality the design tends to be more beneficial and attractive to the customer, which in return, benefits the provider as well since more sells are done. Good quality is attained by making the design as simple as possible but at the same time with the initial functionality the customer desired it. Examples of good quality are: ease of use, fun, luxury, durable, amongst others. Throughout the process of quality function deployment there are series of that need to be taken in consideration. First, it is important for the engineers (creators or operation leaders) to have empathy with the customers. In doing so, they are indirectly being psychologies since they are applying the process of thinking and seeking a solution to a problem or the invention of something needed. In the process of thinking, engineers become aware of their main target and what’s important for their targeted customer. 2
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/31/2008 for the course IE 100 taught by Professor Marlond during the Spring '08 term at Pennsylvania State University, University Park.

Page1 / 5

Last HW IE - IE 100S Homework #5 Tuesday February 12th...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online