9.1.1.docx - Job Listing Online Dicks Sporting Goods...

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Job Listing Online: Dicks Sporting Goods- Customer Service Specialist Hickory, NC Expectations: Create a world-class customer experience by providing passionate customer service and selling through customer engagement • Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions • Serve as primary customer service provider at the front end and liaison between customers and management • Ensure customers receive outstanding service by adhering to and enforcing customer service programs • Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety
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