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Running head: CAPSTONE PROJECT 1 A Collaborative Approach to Patient Medication Education to Meet HCAHPS Benchmark Author Name (First, Middle Initial, And Last) Western Governors University College Of Health Professions Date
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CAPSTONE PROJECT 2 Abstract This capstone project is about the implementation of the Micromedex as strategy for resolving the problem of below standard scores in HCAHPS surveys in the surgical units across the U.S. healthcare sector, particularly with regard to medical education and medical side effects. The project uses credible evidence from legitimate databases to show that the implementation of comprehensive and effective patient education systems would improve patients’ literacy levels on medication, their uses, and side effects, which would in turn enhance the quality care given to patients. Moreover, the project supports the assertion that patient education on medications through the Micromedex would familiarize them with the language that is used in the HCAHPS survey questions, and this would eventually enable them to accurately and correctly answer questions asked to them during the survey, and consequentially attain improved scores. The project further insists that for the Micromedex to be effective, it must be developed in adherence to the evidence-based practice guidelines.
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CAPSTONE PROJECT 3 Table of Contents Abstract………………………………………………………………………………………… .... 2 Chapter 1: Introduction……………………………………………………………………………5 Problem Statement………………………………………………………………………...7 The main questions included in the HCAHPS surveys………………………...…8 The population affected by the problem…………………………………………..8 The location where the problem exists……………………………………………8 Problem Background……………………………………………………………………...9 Description of the Practice Change, Quality Improvement, or Innovation……………...10 Rationale for the Practice Change, Quality Improvement, or Innovation……………….11 Chapter 2: Review of the Literature……………………………………………………………...13 Credible Sources…………………………………………………………………………13 Best Practices Identification……………………………………………………………..13 Evidence Summary………………………………………………………………………16 Patient entitlement to information……………………………………………….16 Patient education as a professional mandate of healthcare practitioners………...16 Adherence to EBP guidelines when providing patient information……………..16 Patient education enhances patients’ recovery………………………………….17
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  • Fall '19
  • Health care provider, Prescription drug, HCAHPS

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