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Running head: WEBQUEST REFLECTIVE JOURNAL 1 Webquest Reflective Journal Brooke Chandler Upper Iowa University
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WEBQUEST REFLECTIVE JOURNAL 2 Webquest Reflective Journal In nursing there are similar themes that always arise. These themes are the focus of patient-centered care, which is necessary in all aspects of health care (Giddens, 2016). When it comes to the actual care part of nursing there are five roles that play an important part. These include communication, collaboration, safety, technology and informatics, and health care quality. Not only are they necessary, but they tend to intertwine and depend on each other. All these attributes work together to help make up the best patient-centered care. Communication When it comes to any type of relationship, it all begins with communication. Communication is essential in nursing. It is the foundation of quality care. This also includes technology and informatics as charts have gone electronic and now physicians are putting in orders online now, but the nurse is still responsible for checking the order and if there is any question calling the doctor to confirm. According to Giddens (2016), communication is the primary reason for sentinel events occurring in health care, compromising patient safety and quality care. Therefore, it is necessary to have good communication. According to the Agency for Healthcare Research and Quality (AHRQ, 2019), to achieve quality care patients and families need to be able to comprehend what is going on with their care. Organizations should assess the people who they are educating to see how to better communicate with them and not only with patients and families, but also with current staff (AHRQ, 2019). Secretaries and physicians need to be on the same page when it comes to health literacy so that they can work together efficiently (AHRQ, 2019).
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