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Nora Lopez I. Understanding the Communication Process A. The Communication Process 1. Sender has idea 2. Sender Encodes Message 3. Sender selects channel, transmits message 4. Receiver decodes message 5. Feedback returns to sender B. Sender has idea C. Sender Encodes Idea D. Sender Selects Channel and Transmits Messages E. Receiver Decodes Message F. Feedback Returns to Sender G. Barriers That Create Misunderstanding 1. Bypassing: Bypassing happens when people miss each other with their meanings. 2. Differing Frames of Reference: Each person has their own frames of reference which cause individuals to disagree on perceptions. 3. Lack of Language Skills: Everyone needs an adequate vocabulary and skills in oral and written expression. 4. Distractions: Other communication barriers are emotional interference, physical distractions, and digital interruptions. 5. Overcoming Communication Obstacles: The entire process of communication is sensitive and susceptible to breakdown. II. Using the 3-x-3 Writing Process as a Guide A. Nearly all communication revolves around writing.
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Nora Lopez 1. Digital message is one that is generated, stored, processed, and transmitted electronically by computers using strings of positive and nonpoisitive binary code (0s and 1s) B. Defining Your Business Writing Goals 1. Purposeful: You will be writing to solve problems and convey information. You will have a definite strategy to fulfill in each message.
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  • Fall '19
  • Nora Lopez

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