mgmt3401-25-18.docx - -esop Systems thinking understanding that there are multiple causes Exhibit 1.13 Donald trump Dollar is getting weaker but Mass

mgmt3401-25-18.docx - -esop Systems thinking understanding...

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-esop Systems thinking- understanding that there are multiple causes. Exhibit 1.13 Donald trump Dollar is getting weaker but Mass shootings columbine shooting many reasons to it, a mistake to just focus on one. Contingency View: the effective management principle depends upon the situation. No one best way. The art of management is to determine which is the best way. TQM= total quality management everything was destroyed except the U.S. Americans were the only store. It was pumping out stuff and didn’t care about quality. QUALITY is determined by CUSTOMER EXPECTATIONS. QUALITY MEETS CUSTOMER EXPECTATIONS. Motorola thought durability was quality. W. Edwards Deming pitched it to the Japanese: Don’t inspect after everything is made, inspect during the process. Teach your workers and empower them to make production decisions.
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  • Fall '12
  • THOMPSON
  • dollar, W. Edwards Deming

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