5.doc - Learning Guide Unit 5 Reading Assignment All course textbooks are accessible through the Syllabus or through the course's\"Textbook page If there

5.doc - Learning Guide Unit 5 Reading Assignment All course...

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Learning Guide Unit 5 Reading Assignment All course textbooks are accessible through the Syllabus or through the course's "Textbook" page. If there are any additional, non-textbook Reading Assignments for this Unit, their access/location information will be provided below. Watt, A. (2014). Project Management. Chapters 14, 15 & 16 (pag. 134 – 156) The Greatest Quality Management System Failures in History. Retrieved from: - greatest-quality-management-system-failures-in-history/ Video: Wujeck, T. (February, 2010). Build a tower, build a team. Retrieved from: ? language=en . Overview Unit 5: Project Planning: Part III Topics: Quality planning Communication planning Risk Management planning
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Learning Objectives: By the end of this Unit, you will be able to: 1. Anticipate and assess issues that impact customer satisfaction.
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