Case Incident 1- A Virtual Team at T.A. Stearns

Case Incident 1- A Virtual Team at T.A. Stearns - Case...

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Case Incident 1: A Virtual Team at T.A. Stearns The group at T.A. Stearns is a virtual team. They are connected by e-mail, telephone, and conference software, and sometimes they even meet face-to-face to discuss their work. They can be described as a “team” because they work off of one another, problem-solving and constantly giving feedback to one another, ultimately with the goal of succeeding as a team (their collective performance is what makes them succeed). If one of them falls behind in their work because of home problems, sickness, or something else, the others chip in and help out with the work, where, in terms of accountability, each person has his or her own job to accomplish but at the same time can help out and is willing to help others for a good collective performance. This positive relationship between the four team members creates good synergy, which allows them to complement each other. In working together they join their individual skills, judgment, and experience to create the ultimate team whose performance is greater than the sum of the individual inputs. Also, because they are a virtual team, they are more flexible and
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This note was uploaded on 01/31/2008 for the course BUAD 304 taught by Professor Cummings during the Fall '07 term at USC.

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Case Incident 1- A Virtual Team at T.A. Stearns - Case...

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