Case Incident 1- Schneider National

Case Incident 1- Schneider National - Case Incident 1:...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Case Incident 1: Schneider National 1. Lofgren supports an Interactionist view of conflict. As stated in the article, Lofgren believes that “conflict between people or between groups of people is not positive. Conflict around business issues is the most wonderful, healthy thing.” The Interactionist view holds the idea that without conflict, a tranquil, cooperative group will be prone to becoming static, apathetic, and nonresponsive to the needs for change and innovation. He clearly holds this viewpoint, arguing that conflict around business issues is a functional, constructive form of conflict. By business issues, he is referring somewhat to process conflict (where conflict needs to be kept low), but more importantly to task conflict, where such can stimulate discussion of ideas and in turn help the group and company to perform better. At the same time, Lofgren believes that conflict between people is not positive, but in fact a dysfunctional, destructive form of conflict. This is again in line with the Interactionist view, that relationship conflict is almost always dysfunctional, decreasing mutual understanding and thus hindering completion of organizational tasks. 2. Conflict begins with potential opposition or incompatibility. The transition in
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 01/31/2008 for the course BUAD 304 taught by Professor Cummings during the Fall '07 term at USC.

Page1 / 2

Case Incident 1- Schneider National - Case Incident 1:...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online