Part B.docx - Melbourne Institute of Technology Assignment cover page Id of a Student Surname MIT180889 Sapkota Course Bachelor of Networking First Name

Part B.docx - Melbourne Institute of Technology Assignment...

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Melbourne Institute of Technology Assignment cover page Id of a Student Surname First Name MIT180889 Sapkota Bibas Course: Bachelor of Networking college: MIT Code of unit: 105 Dead line: 16 sep 2018 Date submitted: 16 sep 2018 Campus: Melbourne Institute of Technology Lecturer: Dr Karthik Vilapakkam Nagarajan Lab teacher: Mr Diego Benigni Part A A warm welcome from the owner (Bibas sapkota) of the Kiama hotel, located in New South Wales, Australia I am looking forward to welcoming you soon to The Kiama, Hotel and Apartments, our Luxury Art and Lifestyle apartment. Whether for the purpose of staying or enjoying, our friendly and professional team will take care of your every necessity with in the time of your stay. I am here to manage 20 working staff so they could provide the best services like: Dining, functions, weeding, events. We have managed some sort of the software and hardware to make the services more efficient and effective. With this shot note let’s start journey with only & only Elegant, central, & affordable The Kiama, Hotel. Some sorts of the software included in our hotel are as follows: 1. Hotello software: Hotello software by Mingus Software is a kind of software which is mostly used in the business and hotels. It helps to manage the everyday activities of front office, accounting, marketing and daily management routines and operations. It can either be operated on cloud. The front office activities include day to day vacant room available, Kiama Hotel
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every information about the hotels, seminars, conference. It also helps in the communication between the two clients[ CITATION htt \l 1033 ] 2. DBMS: DBMS stands for Data Base Management System which helps to keep the records of the attendance of the employee. It also helps the user or the programmer to update retrieve and manage the data. Basic database includes details such as address, phone number, open date, room count and chain scale. database includes all of the basic information and additional details such as restaurant indicator, meeting space, high and low rates and owner/management company. [ CITATION htt1 \l 1033 ] 3. CRM: CRM stands for Customer Relationship management, which is a business strategy to select and manage the customers to optimize long- term value also, it provides a proper method to maintain and enhance the experience of the individual customers so that it may be helpful for the customers for whole life. It also helps to provide both technological and functional means of identifying, capturing and retaining customers. [ CITATION htt2 \l 1033 ] 4. e-mail: e- mail stands for electronic mail. This is a type of a software that helps to provide
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