Mgmt Ch12 Book Notes

Mgmt Ch12 Book Notes - Characteristics of useful...

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Mgmt Ch12 Book Notes – Communication in Organizations Managers usually spend over half their time on some form of communication Communication always involves 2 or more people o Thus behavioral processes are used Motivation Leadership Group and team interactions Communication is the process of transmitting information from one person to another Effective communication is the process of sending a message in such a way that the message received is as close in meaning as possible to the message intended Data are raw figures and facts reflecting a single aspect of reality Information is data presented in a way or form that has meaning
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Unformatted text preview: Characteristics of useful information 1. Accurate, 2. Timely, 3. Complete, 4. Relevant Accurate information is information that provides a valid and reliable reflection of reality Timely information is information that is available in time for appropriate managerial action Complete information is information that provides the manager with all the information he or she needs Relevant information is information that is useful to managers in their particular circumstances for their particular needs...
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