Quiz 1 Review 5060(1).docx - Quiz Review September 19th do not be late Horizontal violence article Lateral violence(what is it o Aggressive and

Quiz 1 Review 5060(1).docx - Quiz Review September 19th do...

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Quiz Review: September 19 th do not be late Horizontal violence article ** Lateral violence (what is it?) o Aggressive and destructive behavior of psychological harassment of nurses against each other) Bullying: o real or perceived power differential between the instigator and the recipient. (must be present for it to be considered bullying) (Someone may consider it bullying, while another may not). Compare positive and negative modes of conflict resolution o Positive modes of conflict resolution: Accommodating (people) Compromising Collaborating o Negative modes of conflict resolution Avoiding or competing Stages of conflict: o Frustration o Conceptualization o Action o Outcomes Which of the following is a type of conflict? o Intrapersonal (yes) o Interpersonal (yes)
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Unformatted text preview: o Organizational (yes) True or False: conflict can be defined as disagreement in values or beliefs within one’s self or between people that causes harm or potential for harm: True True or False: conflict is the catalyst for change: TRUE Conflict has the ability to stimulate either detrimentally or beneficially: True What is incivility? Not treating other people as people/respectfully. Example: can be religious, cultural, race Article: The resource article, which is the horizontal violence you were provided suggest which of the following? o Understanding what the situation is o Talking to someone about it o Knowing your college resources o Reacting with assertiveness o Keeping a journal, writing It down...
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  • Spring '14
  • DeborahMattin
  • Psychology, HARASSMENT

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