Running head: C489 TASK 1 1 C489 Task 1 Western Governors University
C489 TASK 1 2 C489 Task 1 Understanding of Nursing Quality Indicators Quality indicators provide a quantifiable way for healthcare professionals to identify areas of opportunity to improve the quality of care (Cherry & Jacob, 2017). The healthcare professionals taking care of Mr. J in this scenario had several opportunities to recognize some of these clinical indicators that affect patient care including the use of restraints, development of pressure injuries, and patient satisfaction. Mr. J has mild dementia and has been receiving pain medication while in the hospital for his fractured hip. Application of the clinical indicator of restraint prevalence could help Mr. J’s care team recognize that although he was drowsy, Mr. J was calm, cooperative, and responded appropriately, which could lead them to question the need for the restraints. When Mr. J’s daughter notified the CNA of the reddened area on his back side as he sat up in bed, the CNA replied that it wasn’t an issue and it would go away once he got up. By applying the indicator of hospital acquired pressure injuries, the CNA could have responded to the daughter’s observation by notifying the nurse who could assess the area and initiate interventions to prevent further complication. Mr. J, a retired rabbi, requires a special diet of kosher foods. When his nurse noticed that he had eaten a non-kosher meal that was brought to him by mistake, she was told not to tell Mr. J or his daughter. When his daughter learned about the mix up and asked the nurse about it, the
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- Fall '17
- Task 1, Mr. J, clinical indicators, C489, Mr. J Scenario, care of Mr. J