EMRE FILIZ_S40051794_CRISIS MANAGEMENT _ASSESSMENT 2.docx -...

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Family Name : FILIZ Given Name: EMRE Student ID : Course: S40051794 Diploma of Marketing and communication Subject : Trainer’s name : Crisis Management Declaration : I certify that this assignment is entirely my own work. I have provided full referencing to the work of others. The material in this paper has not been submitted before. IMPORTANT – READ THIS FIRST PLAGIARISM : You must compose your answers in your own words . Simply pasting text from the Internet OR the APC workbook may result in a failing grade . It is better to write your own thoughts in your own words – even if your English is not perfect – rather than copy word-for- word the thoughts of someone else. SUBMITTING IDENTICAL ANSWERS : You may discuss your assessments with other students, but submitting identical answers to other students may result in a failing grade . Your answers must be yours alone. TUTORIALS: Tutorials are run every week to help you answer the assessments. The schedule for tutorials will be announced during the first week of term. You are urged to attend the tutorial that pertains to
your online subject. EMRE FILIZ S40051794 CRISIS MANAGEMENT ASSESSMENT 2 Assessment 2 Written or Oral Questions 1. Scenarios: A. In 2009/2010, due to faulty accelerators of their brand of vehicle, Toyota had to recall nine million vehicles. B. In 2015, a sandwich shop owner In Marrickville, offered free sandwiches via a Facebook page for members of a closed group only. The deal was reported by a widely read food blog as one open to all Sydneysiders. For each of the above case studies, answer in detail the following questions (60 marks max) a. How urgent would this crisis be? (5 marks per scenario – max 10 marks)

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