Lecture8-ProcessRedesign1.pptx - MTAT.03.231 Business...

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MTAT.03.231 Business Process Management Lecture 8 – Process Redesign 1 Marlon Dumas marlon.dumas ät ut . ee 1
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Process Redesign C 1.5h B 15h D E 2h A 3m 35h 30h 15m 10m 10min 5m 5m 10m 30m
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1. Introduction 2. Process Identification 3. Essential Process Modeling 4. Advanced Process Modeling 5. Process Discovery 6. Qualitative Process Analysis 7. Quantitative Process Analysis 8. Process Redesign 9. Process-Aware Information Systems 10. Process Implementation with Executable Process Models 11.Process Monitoring 12.BPM as an Enterprise Capability 3
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Identify possibilities for improving the design of a process No silver-bullet: requires creativity Redesign heuristics can be used to generate ideas Process Redesign AS-IS: Descriprive modelling of the real world TO-BE: Prescriptive modelling of the real world
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Exploitative Redesign (transactional) Doesn’t put into question the current process structure Seeks to identify problems and resolve them incrementally , one step at a time Example: Heuristic redesign (next week) Explorative Redesign (transformational) Puts into question the fundamental assumptions and principles of the existing process structure Aims to achieve breakthrough innovation Example: Business Process Reengineering (BPR) Process redesign approaches
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Transformative: Puts into question the fundamental assumptions of the “as is” process Analytical: Based on a set of principles that foster: Outcome-driven processes Integration of information gathering, work and decisions Business Process Reengineering (BPR) 6
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