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Ethical Dilemma and Ethical Decision MakingDr. Aman Khera
ETHICAL DILEMMAIt is a moral situation in which a choice has to be made b/w two equally undesirable alternatives. Any decision where moral considerations are relevant can potentially give rise to an ethical dilemma, for example: • A decision that requires a choice between rules • A decision where there is no rule, precedent or example to follow • A decision that morally requires two or more courses of action, which are in practice incompatible with each other. • A decision that should be taken in one’s self-interest, but which appears to violate a moral principle that you support.It is the imperative to act, combined with the uncertainty of which action to take, that causes a dilemmaDoing morally right Bad Outcome Doing morally wrong Good Outcome
Examples of Ethical DilemmasAccounting:Your supervisor enters your office and asks you for a check for $150.00 for expenses he tells you he incurred entertaining a client last night. He submits receipts from a restaurant and lounge. At lunch your supervisor’s girlfriend stops by to pick him up for lunch and you overhear her telling the receptionist what a great time she had at dinner and dancing with your supervisor the night before. What do you do?Journalism/AdvertisingYour newspaper has published a report on a national study, which concluded thatbottled water has virtually no health advantages over the tap water in more cities,including yours. The study included comments from local health storeowners andwater distributors challenging the study. The AquaPure Bottled Water Company,advertising account worth over $75,000. a year, has threatened to pull its accountwith your newspaper unless you run another story of equal prominence, focusing on the benefits of bottled water. What do you do?RetailingYou are the buyer for a retail-clothing store. Your store has a policy of not accepting gifts. However, over the years, salesmen have offered, and other employees have accepted lunch, theater and baseball tickets. You arrive home from the office and find a new TV and DVD player on you doorstep with a note that says: “A personal gift for out long standing friendship. Enjoy it with you family in good health. The Jones Clothing Company”What do you do?