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INFOST 490X Senior Capstone CSS1: Project Management Knowledge Mini Case Studies Comment on the following aspects of the case study: a) Why did Global Green Books Publishing struggle? Global Green Books Publishing was started two years ago by two friends, Jim King and Brad Mount, whomet in college while studying in Philadelphia, USA. In the new business Jim focused on editing, sales andmarketing while Brad Mount did the electronic assembly and publishing of books for Global Green Books. Global Green Books publishing struggle because of significant rise in issues, a lot of unpleasant “surprises” were cropping up, business was down as new resources were hired, and also some of the projects were poorly estimated. The local university was unhappy as their eBook products reached campus late for use by professors and student. In some cases, the books were a week or two late. Since the courses must start on schedule and students need their books at the beginning of their courses, the new lucrative college customer was unhappy b) What were the specific PM solutions that were introduced by Samantha that worked? Samantha noted that Jim and Brad did not use any project software for scheduling and they did not use tools or techniques to estimate, budget or to communicate with stakeholders. Finally, they had no processes in place to manage project risks and quality, then she introduced formal project management processes, created a PM manual and trained the employees to get the work done well. Within nine months Samantha had fully turned things around. Due to proactive risk analysis and risk response planning, surprises and issues reduced. Communication with stakeholders was enhanced. Global Green Books saw a significant rise in issues, a lot of unpleasant “surprises” were cropping up business was down as new resources were hired, also some of the projects were poorly estimated. The localuniversity was unhappy as their eBook products reached campus late for use by professors and student good interpersonal skills and detail-oriented. Within thefirst three months in her new role as. c) What kind of suggestions would you give to Brad and Jim if you were the PM Good communication skills should be used while communicating with the stakeholders proactive risk analysis and risk response planning should be used There should be formal project management processes PM, she introduced formal project management processes, created a PM manual and trained the employees to get the work done well. Within nine months Samantha had fully turned things around. Due to proactive risk analysis and risk response planning, surprises and issues reduced. Communication with stakeholders was enhanced
Case study 2: Comment on the following aspects of the case study: a) What risks can you identify? Why are they a risk to Global Green Books Publishing?

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