BU375-Lec 1&2-Final Version.pptx - Course Introduction BU 375 Operations Management Instructor Tina Arabian Spring 2018 Course Overview Instructor

BU375-Lec 1&2-Final Version.pptx - Course Introduction...

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BU 375: Operations Management Instructor: Tina Arabian Spring 2018 Course Introduction
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Course Overview Instructor: Tina Arabian Email: [email protected] Office Hours: Thursdays 1 pm – 3 pm Office: LH2003 Lectures: Tuesdays and Thursdays 8:30 am – 9:50 am LH2062 2
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Required Textbook Operations Management , Canadian Edition by Russell, Taylor, Castillo and Vidyarthi. Wiley, 2014. Student companion site with practice problems, etc. We will be using MyLS for online assignments 3
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WileyPLUS Course website (address): Course You can purchase the text + access code, or just the access code if you need the online version of the textbook 14-day trial period: try WileyPLUS before deciding whether you also want a hardcopy of the textbook Purchase Please register with your WLU email address! Register 4
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Assessment Participation Mark (10%) consists Attendance Quizzes (conceptual material) Handout Assignments (quantitative material) No makeup assignments for missed or incomplete activity Two Online assignments (10%) Midterm Exam (30%) Final Exam (Comprehensive) (40%) Integrated Case Exercise (ICE) (10%) In Class Group Activities (Opportunity to get bonus Mark for winners) 5
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Important Dates 12 June Online Assignment 1 Due: Tu June 12 th 11:59 PM Worth 5% of your final grade 17 June Midterm on Jun 17 th from 12–2 PM Covers lectures 1 through 8 Worth 30% of your final grade 19 July Online Assignment 2 Due: Th June 19 th 11:59 PM Worth 5% of your final grade 3–16 Aug. Final exam : final examination period in August 3rd-16th Cumulative Worth 40% of your final grade 6
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Topics Introduction to Operations Management Quality Management JIT/Lean Manufacturing Statistical Process Control (SPC) Process and Technology (Process Design and facility Layout) Learning Curve Project Management Supply Chain Management Inventory Management Sales and Operations Planning Resource Planning Capacity Planning 7
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Chapter 1 Introduction to Operations and Supply Chain Management
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Agenda What is the operation and supply chain Management? Operations as the Technical Core Evolution of Operations and Supply Chain Management Competitiveness and Productivity Organization’s Strategy Formulation Operations Strategy Development 9
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Operations as A Transformation Process Inputs Facilities Labour Machinery Materials Customer Feedback Information Outputs Products Services Transformati on/ Conversion Processes Control An operation transforms inputs into outputs of greater value (“value added”). 10
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Different Forms of Transformation Process Physical e.g. M anufacturing operations Locational e.g. Tr ansportation or warehouse operations Exchange e.g. R etail operations Physiologica l e.g. health care Psychologic al e.g.
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