How to Communicate in the Critical Moments in the Business World.docx - Running head RESPONSE TO CRITICAL MOMENTS How to Communicate in the Critical

How to Communicate in the Critical Moments in the Business World.docx

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Running head: RESPONSE TO CRITICAL MOMENTS 1 How to Communicate in the Critical Moments in the Business World George Mason University Author Note This article is written for the class assignment of ACCT 690 – Professional Colloquium.
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RESPONSE TO CRITICAL MOMENTS 2 How to Communicate in the Critical Moments in the Business World In the process of communication in the business world, professionals often encounter situations that involve written exchanges, which would largely decide the successfulness of the communication. The ability of written communication plays an important role in the workplace because good job needs recognition by others after all. This article recommends some professional response to three scenarios in which require effective written communication ability. Scenario 1 – Forced Layoff What should a CEO write to staffs in a big scale layoff? Below is a sincere but clear layoff memorandum, which hopefully none of you will receive in the real life. I have gone through prolonged struggle before I write this memo. As many of you have realized from newspaper or television, after a series of bad decision by the government, the economy, especially our manufacturing industry, has been hammered, and many companies have declared bankruptcy. Ever since February, the cost of fabric and distribution has sky rocketed, and sales have sharply decreased. I have adjusted our market strategies and other cost in hope of better market. However, the time has come that we must reduce at least 20% of staff headcounts to save the company, since compensation is the biggest operating expense. If we wait until the worse time of the recession and the company bankrupted, more than 3,000 of our hard-working staffs will become unemployed at the same time with even less opportunity to find a new job. I ask all of you for understanding as the layoff, felt like cutting off an arm, is not an easy decision to make as the CEO. I also ask all of you for confidence as the market might revive soon, and the staffs who left the company in the time of distress will be first considered for hiring.
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RESPONSE TO CRITICAL MOMENTS 3 Scenario 2 – Proven Leadership
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  • Spring '14
  • AnneM.Magro

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