Working in the banking industry.docx - Working in the banking industry sometimes banks merge with other banks in order to expand their footprint

Working in the banking industry.docx - Working in the...

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Working in the banking industry, sometimes banks merge with other banks in order to expand their footprint. Personally, I’ve been through two mergers in the banking industry, starting with the upstate HSBC branches with First Niagara. This merger involved the sale of over 100 branches in upstate New York and some branches in Connecticut. Every branch that was to be sold was assigned buddies in the branches. These buddies came from HSBC branches that stayed, and worked with the transitioning branches with archiving HSBC properties. We also had buddies that came from First Niagara Bank that helped us through the last day of HSBC into the first few weeks into the new bank, with weekly agendas on what to teach the employees. Personally, the merger was overwhelming with a lot of hours put in to prepare each week. Although we trained for two weeks months prior to the merger, I felt that I was not prepared for the new system and our customers sensed the stress and difficulties. Over time, everyone got used to
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