20. DT applied to the Domestic Autoparts challenge. Define the Problem.pdf

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Design of a Performance Measurement System Step 1: define the Problem/Challenge Implementing Strategy: Processes and Indicators
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Step 1: Define the Problem Flickr: George Atanassov
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1. Define the Problem The Design Thinking Process 2. Need finding and Interpretation 3. Idea Generation 5. Testing and Refining 4. Designing the Prototype AIM: An initial problem statement. Implementation
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PURPOSE Get an initial understanding of the problem and its context - - What is the problem about? Who is/are the problem owner? For whom is this a problem? Understanding a problem is the most crucial step in solving it. Define the Problem
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Mind mapping Exploring and structuring the concept / issue The 5 Why’s Understanding the root problem Define the Problem TYPICAL METHODS IN THIS PHASE
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METHOD: THE 5 WHY’S Got caught speeding Late for work Got up late Alarm clock did not work Batteries were out Forgot to replace them Countermeasure Get an alarm clock that plugs into the mains of even replace the batteries at set intervals before they run out WHY?
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