Untitled document.edited (10).docx - Conflict management in...

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Conflict management in healthcare 1. How can conflict in the workplace affect the quality of care for the clients? Describe examples and techniques you have seen. in the workplace is a very serious task that may result in hefty consequences if it is left unresolved. It has the potential to affect patients as well as every worker in an organization. Conflicts may exist between the patient or patient's family and the healthcare team or the staff and the physicians. It may range from personal differences to major controversies that may result in violence or litigation. have an adverse effect on morale, patient care and the productivity of an organization. It limits staff contributions which hinder their efficiency in providing comprehensive quality care for patients. Working in a healthcare environment is naturally stressful due to unavoidable circumstances like co-workers calling in and creating a heavier workload for fellow employees. This shows that being careful not to make mistakes is already a risk
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