Project Management Institute - A Guide to the Project Management Body of Knowledge (PMBOK Guide) Six - A Guide to the PROJECT MANAGEMENT BODY OF

Project Management Institute - A Guide to the Project Management Body of Knowledge (PMBOK Guide) Six

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Unformatted text preview: A Guide to the PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® GUIDE) Sixth Edition Library of Congress Cataloging-in-Publication Data Names: Project Management Institute, publisher. Title: A guide to the project management body of knowledge (PMBOK guide) / Project Management Institute. Other titles: PMBOK guide Description: Sixth edition. | Newtown Square, PA: Project Management Institute, 2017. | Series: PMBOK guide | Includes bibliographical references and index. Identifiers: LCCN 2017032505 (print) | LCCN 2017035597 (ebook) | ISBN 9781628253900 (ePUP) | ISBN 9781628253917 (kindle) | ISBN 9781628253924 ( Web PDF) | ISBN 9781628251845 (paperback) Subjects: LCSH: Project management. | BISAC: BUSINESS & ECONOMICS / Project Management. Classification: LCC HD69.P75 (ebook) | LCC HD69.P75 G845 2017 (print) | DDC 658.4/04—dc23 LC record available at ISBN: 978-1-62825-184-5 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA Phone: +1 610-356-4600 Fax: +1 610-356-4647 Email: [email protected] Website: ©2017 Project Management Institute, Inc. All rights reserved. Project Management Institute, Inc. content is copyright protected by U.S. intellectual property law that is recognized by most countries. To republish or reproduce PMI’s content, you must obtain our permission. Please go to for details. To place a Trade Order or for pricing information, please contact Independent Publishers Group: Independent Publishers Group Order Department 814 North Franklin Street Chicago, IL 60610 USA Phone: +1 800-888-4741 Fax: +1 312- 337-5985 Email: [email protected] (For orders only) For all other inquiries, please contact the PMI Book Service Center. PMI Book Service Center P.O. Box 932683, Atlanta, GA 31193-2683 USA Phone: 1-866-276-4764 (within the U.S. or Canada) or +1-770-280-4129 (globally) Fax: +1-770-280-4113 Email: [email protected] Printed in the United States of America. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publisher. The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48—1984). PMI, the PMI logo, PMBOK, OPM3, PMP, CAPM, PgMP, PfMP, PMI-RMP, PMI-SP, PMI-ACP, PMIPBA, PROJECT MANAGEMENT JOURNAL, PM NETWORK, PMI TODAY, PULSE OF THE PROFESSION and the slogan MAKING PROJECT MANAGEMENT INDISPENSABLE FOR BUSINESS RESULTS. are all marks of Project Management Institute, Inc. For a comprehensive list of PMI trademarks, contact the PMI Legal Department. All other trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners. Any rights not expressly granted herein are reserved. 10 9 8 7 6 5 4 3 2 1 NOTICE The Project Management Institute, Inc. (PMI) standards and guideline publications, of which the document contained herein is one, are developed through a voluntary consensus standards development process. This process brings together volunteers and/or seeks out the views of persons who have an interest in the topic covered by this publication. While PMI administers the process and establishes rules to promote fairness in the development of consensus, it does not write the document and it does not independently test, evaluate, or verify the accuracy or completeness of any information or the soundness of any judgments contained in its standards and guideline publications. PMI disclaims liability for any personal injury, property or other damages of any nature whatsoever, whether special, indirect, consequential or compensatory, directly or indirectly resulting from the publication, use of application, or reliance on this document. PMI disclaims and makes no guaranty or warranty, expressed or implied, as to the accuracy or completeness of any information published herein, and disclaims and makes no warranty that the information in this document will fulfill any of your particular purposes or needs. PMI does not undertake to guarantee the performance of any individual manufacturer or seller’s products or services by virtue of this standard or guide. In publishing and making this document available, PMI is not undertaking to render professional or other services for or on behalf of any person or entity, nor is PMI undertaking to perform any duty owed by any person or entity to someone else. Anyone using this document should rely on his or her own independent judgment or, as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances. Information and other standards on the topic covered by this publication may be available from other sources, which the user may wish to consult for additional views or information not covered by this publication. PMI has no power, nor does it undertake to police or enforce compliance with the contents of this document. PMI does not certify, test, or inspect products, designs, or installations for safety or health purposes. Any certification or other statement of compliance with any health or safetyrelated information in this document shall not be attributable to PMI and is solely the responsibility of the certifier or maker of the statement. TABLE OF CONTENTS PART 1. A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide) 1. INTRODUCTION 1.1 Overview and Purpose of this Guide 1.1.1 The Standard for Project Management 1.1.2 Common Vocabulary 1.1.3 Code of Ethics and Professional Conduct 1.2 Foundational Elements 1.2.1 Projects 1.2.2 The Importance of Project Management 1.2.3 Relationship of Project, Program, Portfolio, and Operations Management 1.2.4 Components of the Guide 1.2.5 Tailoring 1.2.6 Project Management Business Documents 2. THE ENVIRONMENT IN WHICH PROJECTS OPERATE 2.1 Overview 2.2 Enterprise Environmental Factors 2.2.1 EEFs Internal to the Organization 2.2.2 EEFs External to the Organization 2.3 Organizational Process Assets 2.3.1 Processes, Policies, and Procedures 2.3.2 Organizational Knowledge Repositories 2.4 Organizational Systems 2.4.1 Overview 2.4.2 Organizational Governance Frameworks 2.4.3 Management Elements 2.4.4 Organizational Structure Types 3. THE ROLE OF THE PROJECT MANAGER 3.1 Overview 3.2 Definition of a Project Manager 3.3 The Project Manager’s Sphere of Influence 3.3.1 Overview 3.3.2 The Project 3.3.3 The Organization 3.3.4 The Industry 3.3.5 Professional Discipline 3.3.6 Across Disciplines 3.4 Project Manager Competences 3.4.1 Overview 3.4.2 Technical Project Management Skills 3.4.3 Strategic and Business Management Skills 3.4.4 Leadership Skills 3.4.5 Comparison of Leadership and Management 3.5 Performing Integration 3.5.1 Performing Integration at the Process Level 3.5.2 Integration at the Cognitive Level 3.5.3 Integration at the Context Level 3.5.4 Integration and Complexity 4. PROJECT INTEGRATION MANAGEMENT 4.1 Develop Project Charter 4.1.1 Develop Project Charter: Inputs 4.1.2 Develop Project Charter: Tools and Techniques 4.1.3 Develop Project Charter: Outputs 4.2 Develop Project Management Plan 4.2.1 Develop Project Management Plan: Inputs 4.2.2 Develop Project Management Plan: Tools and Techniques 4.2.3 Develop Project Management Plan: Outputs 4.3 Direct and Manage Project Work 4.3.1 Direct and Manage Project Work: Inputs 4.3.2 Direct and Manage Project Work: Tools and Techniques 4.3.3 Direct and Manage Project Work: Outputs 4.4 Manage Project Knowledge 4.4.1 Manage Project Knowledge: Inputs 4.4.2 Manage Project Knowledge: Tools and Techniques 4.4.3 Manage Project Knowledge: Outputs 4.5 Monitor and Control Project Work 4.5.1 Monitor and Control Project Work: Inputs 4.5.2 Monitor and Control Project Work: Tools and Techniques 4.5.3 Monitor and Control Project Work: Outputs 4.6 Perform Integrated Change Control 4.6.1 Perform Integrated Change Control: Inputs 4.6.2 Perform Integrated Change Control: Tools and Techniques 4.6.3 Perform Integrated Change Control: Outputs 4.7 Close Project or Phase 4.7.1 Close Project or Phase: Inputs 4.7.2 Close Project or Phase: Tools and Techniques 4.7.3 Close Project or Phase: Outputs 5. PROJECT SCOPE MANAGEMENT 5.1 Plan Scope Management 5.1.1 Plan Scope Management: Inputs 5.1.2 Plan Scope Management: Tools and Techniques 5.1.3 Plan Scope Management: Outputs 5.2 Collect Requirements 5.2.1 Collect Requirements: Inputs 5.2.2 Collect Requirements: Tools and Techniques 5.2.3 Collect Requirements: Outputs 5.3 Define Scope 5.3.1 Define Scope: Inputs 5.3.2 Define Scope: Tools and Techniques 5.3.3 Define Scope: Outputs 5.4 Create WBS 5.4.1 Create WBS: Inputs 5.4.2 Create WBS: Tools and Techniques 5.4.3 Create WBS: Outputs 5.5 Validate Scope 5.5.1 Validate Scope: Inputs 5.5.2 Validate Scope: Tools and Techniques 5.5.3 Validate Scope: Outputs 5.6 Control Scope 5.6.1 Control Scope: Inputs 5.6.2 Control Scope: Tools and Techniques 5.6.3 Control Scope: Outputs 6. PROJECT SCHEDULE MANAGEMENT 6.1 Plan Schedule Management 6.1.1 Plan Schedule Management: Inputs 6.1.2 Plan Schedule Management: Tools and Techniques 6.1.3 Plan Schedule Management: Outputs 6.2 Define Activities 6.2.1 Define Activities: Inputs 6.2.2 Define Activities: Tools and Techniques 6.2.3 Define Activities: Outputs 6.3 Sequence Activities 6.3.1 Sequence Activities: Inputs 6.3.2 Sequence Activities: Tools and Techniques 6.3.3 Sequence Activities: Outputs 6.4 Estimate Activity Durations 6.4.1 Estimate Activity Durations: Inputs 6.4.2 Estimate Activity Durations: Tools and Techniques 6.4.3 Estimate Activity Durations: Outputs 6.5 Develop Schedule 6.5.1 Develop Schedule: Inputs 6.5.2 Develop Schedule: Tools and Techniques 6.5.3 Develop Schedule: Outputs 6.6 Control Schedule 6.6.1 Control Schedule: Inputs 6.6.2 Control Schedule: Tools and Techniques 6.6.3 Control Schedule: Outputs 7. PROJECT COST MANAGEMENT 7.1 Plan Cost Management 7.1.1 Plan Cost Management: Inputs 7.1.2 Plan Cost Management: Tools and Techniques 7.1.3 Plan Cost Management: Outputs 7.2 Estimate Costs 7.2.1 Estimate Costs: Inputs 7.2.2 Estimate Costs: Tools and Techniques 7.2.3 Estimate Costs: Outputs 7.3 Determine Budget 7.3.1 Determine Budget: Inputs 7.3.2 Determine Budget: Tools and Techniques 7.3.3 Determine Budget: Outputs 7.4 Control Costs 7.4.1 Control Costs: Inputs 7.4.2 Control Costs: Tools and Techniques 7.4.3 Control Costs: Outputs 8. PROJECT QUALITY MANAGEMENT 8.1 Plan Quality Management 8.1.1 Plan Quality Management: Inputs 8.1.2 Plan Quality Management: Tools and Techniques 8.1.3 Plan Quality Management: Outputs 8.2 Manage Quality 8.2.1 Manage Quality: Inputs 8.2.2 Manage Quality: Tools and Techniques 8.2.3 Manage Quality: Outputs 8.3 Control Quality 8.3.1 Control Quality: Inputs 8.3.2 Control Quality: Tools and Techniques 8.3.3 Control Quality: Outputs 9. PROJECT RESOURCE MANAGEMENT 9.1 Plan Resource Management 9.1.1 Plan Resource Management: Inputs 9.1.2 Plan Resource Management: Tools and Techniques 9.1.3 Plan Resource Management: Outputs 9.2 Estimate Activity Resources 9.2.1 Estimate Activity Resources: Inputs 9.2.2 Estimate Activity Resources: Tools and Techniques 9.2.3 Estimate Activity Resources: Outputs 9.3 Acquire Resources 9.3.1 Acquire Resources: Inputs 9.3.2 Acquire Resources: Tools and Techniques 9.3.3 Acquire Resources: Outputs 9.4 Develop Team 9.4.1 Develop Team: Inputs 9.4.2 Develop Team: Tools and Techniques 9.4.3 Develop Team: Outputs 9.5 Manage Team 9.5.1 Manage Team: Inputs 9.5.2 Manage Team: Tools and Techniques 9.5.3 Manage Team: Outputs 9.6 Control Resources 9.6.1 Control Resources: Inputs 9.6.2 Control Resources: Tools and Techniques 9.6.3 Control Resources: Outputs 10. PROJECT COMMUNICATIONS MANAGEMENT 10.1 Plan Communications Management 10.1.1 Plan Communications Management: Inputs 10.1.2 Plan Communications Management: Tools and Techniques 10.1.3 Plan Communications Management: Outputs 10.2 Manage Communications 10.2.1 Manage Communications: Inputs 10.2.2 Manage Communications: Tools and Techniques 10.2.3 Manage Communications: Outputs 10.3 Monitor Communications 10.3.1 Monitor Communications: Inputs 10.3.2 Monitor Communications: Tools and Techniques 10.3.3 Monitor Communications: Outputs 11. PROJECT RISK MANAGEMENT 11.1 Plan Risk Management 11.1.1 Plan Risk Management: Inputs 11.1.2 Plan Risk Management: Tools and Techniques 11.1.3 Plan Risk Management: Outputs 11.2 Identify Risks 11.2.1 Identify Risks: Inputs 11.2.2 Identify Risks: Tools and Techniques 11.2.3 Identify Risks: Outputs 11.3 Perform Qualitative Risk Analysis 11.3.1 Perform Qualitative Risk Analysis: Inputs 11.3.2 Perform Qualitative Risk Analysis: Tools and Techniques 11.3.3 Perform Qualitative Risk Analysis: Outputs 11.4 Perform Quantitative Risk Analysis 11.4.1 Perform Quantitative Risk Analysis: Inputs 11.4.2 Perform Quantitative Risk Analysis: Tools and Techniques 11.4.3 Perform Quantitative Risk Analysis: Outputs 11.5 Plan Risk Responses 11.5.1 Plan Risk Responses: Inputs 11.5.2 Plan Risk Responses: Tools and Techniques 11.5.3 Plan Risk Responses: Outputs 11.6 Implement Risk Responses 11.6.1 Implement Risk Responses: Inputs 11.6.2 Implement Risk Responses: Tools and Techniques 11.6.3 Implement Risk Responses: Outputs 11.7 Monitor Risks 11.7.1 Monitor Risks: Inputs 11.7.2 Monitor Risks: Tools and Techniques 11.7.3 Monitor Risks: Outputs 12. PROJECT PROCUREMENT MANAGEMENT 12.1 Plan Procurement Management 12.1.1 Plan Procurement Management: Inputs 12.1.2 Plan Procurement Management: Tools and Techniques 12.1.3 Plan Procurement Management: Outputs 12.2 Conduct Procurements 12.2.1 Conduct Procurements: Inputs 12.2.2 Conduct Procurements: Tools and Techniques 12.2.3 Conduct Procurements: Outputs 12.3 Control Procurements 12.3.1 Control Procurements: Inputs 12.3.2 Control Procurements: Tools and Techniques 12.3.3 Control Procurements: Outputs 13. PROJECT STAKEHOLDER MANAGEMENT 13.1 Identify Stakeholders 13.1.1 Identify Stakeholders: Inputs 13.1.2 Identify Stakeholders: Tools and Techniques 13.1.3 Identify Stakeholders: Outputs 13.2 Plan Stakeholder Engagement 13.2.1 Plan Stakeholder Engagement: Inputs 13.2.2 Plan Stakeholder Engagement: Tools and Techniques 13.2.3 Plan Stakeholder Engagement: Outputs 13.3 Manage Stakeholder Engagement 13.3.1 Manage Stakeholder Engagement: Inputs 13.3.2 Manage Stakeholder Engagement: Tools and Techniques 13.3.3 Manage Stakeholder Engagement: Outputs 13.4 Monitor Stakeholder Engagement 13.4.1 Monitor Stakeholder Engagement: Inputs 13.4.2 Monitor Stakeholder Engagement: Tools and Techniques 13.4.3 Monitor Stakeholder Engagement: Outputs REFERENCES PART 2. THE STANDARD FOR PROJECT MANAGEMENT 1. INTRODUCTION 1.1 Projects and Project Management 1.2 Relationships Among Portfolios, Programs, and Projects 1.3 Linking Organizational Governance and Project Governance 1.4 Project Success and Benefits Management 1.5 The Project Life Cycle 1.6 Project Stakeholders 1.7 Role of the Project Manager 1.8 Project Management Knowledge Areas 1.9 Project Management Process Groups 1.10 Enterprise Environmental Factors and Organizational Process Assets 1.11 Tailoring the Project Artifacts 2. INITIATING PROCESS GROUP 2.1 Develop Project Charter 2.2 Identify Stakeholders 2.2.1 Project Management Plan Components 2.2.2 Project Documents Examples 2.2.3 Project Management Plan Updates 2.2.4 Project Documents Updates 3. PLANNING PROCESS GROUP 3.1 Develop Project Management Plan 3.2 Plan Scope Management 3.2.1 Project Management Plan Components 3.3 Collect Requirements 3.3.1 Project Management Plan Components 3.3.2 Project Documents Examples 3.4 Define Scope 3.4.1 Project Management Plan Components 3.4.2 Project Documents Examples 3.4.3 Project Documents Updates 3.5 Create WBS 3.5.1 Project Management Plan Components 3.5.2 Project Documents Examples 3.5.3 Project Documents Updates 3.6 Plan Schedule Management 3.6.1 Project Management Plan Components 3.7 Define Activities 3.7.1 Project Management Plan Components 3.7.2 Project Management Plan Updates 3.8 Sequence Activities 3.8.1 Project Management Plan Components 3.8.2 Project Documents Examples 3.8.3 Project Documents Updates 3.9 Estimate Activity Durations 3.9.1 Project Management Plan Components 3.9.2 Project Documents Examples 3.9.3 Project Documents Updates 3.10 Develop Schedule 3.10.1 Project Management Plan Components 3.10.2 Project Documents Examples 3.10.3 Project Management Plan Updates 3.10.4 Project Documents Updates 3.11 Plan Cost Management 3.11.1 Project Management Plan Components 3.12 Estimate Costs 3.12.1 Project Management Plan Components 3.12.2 Project Documents Examples 3.12.3 Project Documents Updates 3.13 Determine Budget 3.13.1 Project Management Plan Components 3.13.2 Project Documents Examples 3.13.3 Project Documents Updates 3.14 Plan Quality Management 3.14.1 Project Management Plan Components 3.14.2 Project Documents Examples 3.14.3 Project Management Plan Updates 3.14.4 Project Documents Updates 3.15 Plan Resource Management 3.15.1 Project Management Plan Components 3.15.2 Project Documents 3.15.3 Project Documents Updates 3.16 Estimate Activity Resources 3.16.1 Project Management Plan Components 3.16.2 Project Documents Examples 3.16.3 Project Documents Updates 3.17 Plan Communications Management 3.17.1 Project Management Plan Components 3.17.2 Project Documents Examples 3.17.3 Project Management Plan Updates 3.17.4 Project Documents Updates 3.18 Plan Risk Management 3.18.1 Project Management Plan Components 3.18.2 Project Documents Examples 3.19 Identify Risks 3.19.1 Project Management Plan Components 3.19.2 Project Documents Examples 3.19.3 Project Documents Updates 3.20 Perform Qualitative Risk Analysis 3.20.1 Project Management Plan Components 3.20.2 Project Documents Examples 3.20.3 Project Documents Updates 3.21 Perform Quantitative Risk Analysis 3.21.1 Project Management Plan Components 3.21.2 Project Documents Examples 3.21.3 Project Documents Updates 3.22 Plan Risk Responses 3.22.1 Project Management Plan Components 3.22.2 Project Documents Examples 3.22.3 Project Management Plan Updates 3.22.4 Project Documents Updates 3.23 Plan Procurement Management 3.23.1 Project Management Plan Components 3.23.2 Project Documents Examples 3.23.3 Project Documents Updates 3.24 Plan Stakeholder Engagement 3.24.1 Project Management Plan Components 3.24.2 Project Documents Examples 4. EXECUTING PROCESS GROUP 4.1 Direct and Manage Project Work 4.1.1 Project Management Plan Components 4.1.2 Project Documents Examples 4.1.3 Project Management Plan Updates 4.1.4 Project Documents Updates 4.2 Manage Project Knowledge 4.2.1 Project Management Plan Components 4.2.2 Project Documents 4.2.3 Project Management Plan Updates 4.3 Manage Quality 4.3.1 Project Management Plan Components 4.3.2 Project Documents Examples 4.3.3 Project Management Plan Updates 4.3.4 Project Documents Updates 4.4 Acquire Resources 4.4.1 Project Management Plan Components 4.4.2 Project Documents Examples 4.4.3 Project Management Plan Updates 4.4.4 Project Documents Updates 4.5 Develop Team 4.5.1 Project Management Plan Components 4.5.2 Project Documents Examples 4.5.3 Project Management Plan Updates 4.5.4 Project Documents Updates 4.6 Manage Team 4.6.1 Project Management Plan Components 4.6.2 Project Documents Examples 4.6.3 Project Management Plan Updates 4.6.4 Project Documents Updates 4.7 Manage Communications 4.7.1 Project Management Plan Components 4.7.2 Project Documents Example 4.7.3 Project Management Plan Updates 4.7.4 Project Documents Updates 4.8 Implement Risk Responses 4.8.1 Project Management Plan Components 4.8.2 Project Documents Examples 4.8.3 Project Documents Updates 4.9 Conduct Procurements 4.9.1 Project Management Plan Components 4.9.2 Project Documents Examples 4.9.3 Project Management Plan Updates 4.9.4 Project Documents Updates 4.10 Manage Stakeholder Engagement 4.10.1 Projec...
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