100%(2)2 out of 2 people found this document helpful
This preview shows page 1 - 4 out of 12 pages.
9/12/19, 11’51 AMTypes of Managers and Their Roles | Principles of ManagementPage 1 of 12Module 1: Introduction to ManagementTypes of Managers and Their RolesPrinciples of Management
9/12/19, 11’51 AMTypes of Managers and Their Roles | Principles of ManagementPage 2 of 12What you’ll learn to do: describe the primary types of managers andthe roles they playManagers function in a number of roles including leading, sharing information, and makingdecisions. How often they play a particular role depends on the level they occupy and the typeof organization. We’ll talk about the differences between top managers, middle managers, first-line managers, and team leaders.LEARNING OUTCOMESDifferentiate between the functions of top managers, middle managers, first-line managers, and team leaders.Differentiate between leadership, informational, and decision-making roles.Types of ManagersVertical ManagementVertical management, also called top-down management, refers to the various levels ofmanagement within an organization. Managers at different levels are free to focus on differentaspects of the business, from strategic thinking to communicating information to operationalefficiency. During the nineteenth century and much of the twentieth century, verticalmanagement was highly structured with many layers of management (as depicted by apyramid). In industries where processes and conditions are stable and where ongoinginnovation is less critical, the vertical structure of management can still be very efficient.Workers in labor-intensive industries such as manufacturing, transportation, and constructionneed to follow established procedures and meet specific goals. Everyone knows who is incharge and assumes the job they do today will be the same next year or in five years.
9/12/19, 11’51 AMTypes of Managers and Their Roles | Principles of ManagementPage 3 of 12Vertical management in a traditional organizational structureA main disadvantage of vertical management is that it limits information flow from the lowerlevels of the organization to the upper levels (like water, information flows downhill easily).Without easy two-way communication, top management can become isolated and out of touchwith how its plans affect core processes in the organization. It also fosters vertical thinking.Vertical thinking refers to using traditional and recognized methods to solve particularproblems. It is the opposite of “thinking outside of the box.” The digital age exposed theshortcomings of management that addressed problems in formal or bureaucratic approachesat the expense of creativity and innovation. Today, many organizations use “flatter” structures,