Critical Thinking Healthy Conflict Resolution Fir.docx - Critical Thinking Healthy Conflict Resolution First read Case Study 14-7 Healthy Conflict

Critical Thinking Healthy Conflict Resolution Fir.docx

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Critical Thinking Healthy Conflict Resolution First read Case Study 14-7, Healthy Conflict Resolution, on page 322 of Organizational Behavior in Health Care . Write a paper that addresses the following questions: What is the conflict? What is the basis/cause of this conflict? If you were the manager in this case, how would resolve the situation? Your well-written paper should meet the following
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requirements: Be 4-6 pages in length, not including the required cover and reference pages APA writing guidelines Formatted Provide support for your statements with in-text citations from a minimum of three scholarly articles from peer- reviewed journal articles. the case study is attached and example in word file doc8.doc Running head: CONFLICT MANAGEMENT 1 CONFLICT MANAGEMENT 14 HCM 502 – module 6 -
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Critical Thinking: Healthy Conflict Resolution (100 Points) First read Case Study 14-7, Healthy Conflict Resolution, on page 322 of Organizational Behavior in Health Care . Write a paper that addresses the following questions: · What is the conflict? · What is the basis/cause of these conflicts? · If you were the manager in this case, how would resolve the situation? Your well-written paper should meet the following requirements:
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· Be 4-6 pages in length, not including the required cover and reference pages · Formatted according to Saudi Electronic University and APA writing guidelines · Provide support for your statements with in-text citations from a minimum of three scholarly articles from peer- reviewed journal articles. Conflict Management --------- ID --------- HCM 502 – Organizational Behaviors and Human Resources in Healthcare Saudi Electronic University
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Dr. ---------, 2017 Conflict Management Working in healthcare organizations revolve around different healthcare workers in which conflicts could happen. Conflict occurs when there is incompatibility or disagreement over issues between social entities (Rahim, 2010). Disagreements can be too intense in which fight or flights principles are pushing people to their extremes (Nelson, 2012). Conflicts may range from simple disagreements to major arguments that may lead to violence (Ramsay, 2001). In healthcare, they can affect work productivity and patient care. Unresolved conflicts can result in high employee turnover. The effects resulting from conflicts in healthcare can be negative or positive. Organizations often decide to encourage the conflicts within their departments as a way of improving work productivity and competitiveness (Turkalj, Fosić & Dujak, 2008). Constructive conflict can improve decision making and creativity among employees (Zakari, Al Khamis & Hamadi, 2010).
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A conflict can challenge healthcare workers to improve their work or suppress their abilities and decrease work productivity. For example, interpersonal conflict is a daily challenge for healthcare workers in projects, competitions, controlling resources or reacting to opposing opinions (Wilmot & Hocker, 2001). If a conflict arises continuously in a healthcare organization without proper management and
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