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PATIENT CARE: QUALITY IMPROVEMENT
Patient Care: Quality Improvement
Amanda Sutton
MHA 616 Health Care Management
Instructor: Ziffie Thomas
July 15, 2019

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PATIENT CARE: QUALITY IMPROVEMENT
Patient Care: Quality Improvement
DeBronkart’s (2011) called for utilization of healthcare’s most underutilized resource –
the patient. DeBronkart (2011) emphasizes that healthcare professionals should allow patients to
collaborate with the management of their illness. Crowe (2018) also mentions that as healthcare
professionals, “our patients need to be at the core of what we do”, giving emphasis to the fact
that the patient-doctor relationship is no longer a one-sided relationship – but a collaboration.
Addressing this may pose challenges but luckily, the technology to enable sharing data with
patients is already possible. In line with empowering patients and encouraging them to
collaborate in managing their condition, technology such as electronic health records, order
entry, and quality measurement databases may also help in improving the quality of patient care.
IT initiatives that can aid in attaining the goal to improve quality of patient care include
quality measurement databases, order entry, and electronic health records (Wager et al., 2017).


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- Fall '19