PGDDB_DTPSS_The SAP Case -i.pptx - The SAP Case Individual...

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The SAP Case Individual Assignment
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Q.1 How does SAP categorize different parties and tiers in its ecosystem? What are the multiple sides? 2 SAP categorizes different parties according to the value they add to the business and nature of the partners. SAP has four main partners grouped into four communities listed as follows; Business process expert community Industry value networks SAP developer network Enterprise services community It also categorizes the partners into tiers with main objective for improving engagement and making the process of doing business easy and with minimal complications. The classification of the tiers is based on the market activity : 1. build 2. sell 3. service 4. run categories. Based on this categorization, there is a three tier format (silver, gold and platinum). The silver and gold tier framework is available and common all over the world but for platinum, it requires the board to send an invitation. NAKISA is seeking platinum tier classification and this is the reason why it requires board of director decision.
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Q.2 What kinds of conflicts are likely to emerge in the SAP ecosystem? How would you resolve them?
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