207665_Yuliana_Yuliana_BSBHRM405_Task 3.doc - Task 3...

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Task 3: Project Submission details The Assessment Task is due on the date specified by your trainer. Any variations to this arrangement must be approved in writing by your trainer. Project Instruction: To be prepared on an individual basis. You must provide detailed answer for every question aligning them with the fact in the given scenario. Assessment must be typed. Students are required to keep a copy of all work submitted. There is no word limit, but answer must be sufficiently detailed & relevant Scenario: Makro - a South African company with a branch in Australia. Bruno van de Wit, the human resources manager at Makro (Aust), has just been handed a resignation letter from Mark the Operations Manager. Mark plays a critical role in the distribution of the company’s products. Without him the company performance will be badly affected. The Managing Director, Bruno's boss, instructs him to hire a replacement for Mark within 2 weeks. Bruno has to ensure that the new appointee meets all of the selection criteria which are: 1. five year experience in operations management 2. a university degree 3. three year experience at management level 4. a thorough understanding of the principles of logistics Bruno's boss gives him a few notes about the position so that Bruno can create a job description. Bruno will also need to make sure that the job description does not contravene any legislative requirements for example, Anti- Discrimination, OH&S and Employment Equity laws. Bruno is also instructed to speak to the Distribution Manager, the Fleet Manager, and the Finance Manager to find out if there are any other requirements that the new appointee might need to know in order for them to be successful in the job. Once you have completed all the necessary Questions you have to meet with the Managing Director to get the final approval and sign off for the recruitment process to start. The boss's notes for a job description:
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- Operations Manager - Department of Operations & Logistics - 5 staff report to him - OM reports to me - weekly meetings & written reports The operations manager runs the day-to-day operations of an organisation or business. Their sole purpose or primary function is to find ways to make the company more productive by providing effective methods for its business operations. An individual in this position usually prepares program budgets, facilitates several programs around the company, controls inventory, handles logistics and interviews and supervises employees. A person interested in operations management needs to have a strong leadership background and must know how to handle problems quickly and efficiently. In addition, they must have great communication skills. One of the duties an operation manager has to perform is to provide a work environment that engenders positive energy, creativity and teamwork among employees. To ensure that this goal is achieved, operations managers try to reach compromises with employees by
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