Lead And Manage People-Written Test.docx - SITXHRM003 – Lead And Manage People – Written Test Assessment 1 – Written Test Your Task Answer the

Lead And Manage People-Written Test.docx - SITXHRM003 –...

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SITXHRM003 – Lead And Manage People – Written Test Assessment 1 – Written Test Your Task: Answer the following questions below. All questions must be answered. Question 1 List 5 roles and functions performed by supervisors and managers: Planning and Organizing Provision of working conditions Leadership and Guidance Motivation Controlling (Reference: , Viewed 15 of August 2017) Question 2 Match the leadership style on the left to the description on the right: Authoritarian or autocratic leadership Participative or democratic Laissez-faire style Transactional leadership Transformational leadership Situational leadership Involves somebody speaking from a position of power and exercising tight control over their subordinates. Gives guidance to the team, but also put their input and opinions when making decisions. Involves giving people a job and a direction and letting them do it themselves. Involves setting out clear goals and objectives, along with the corresponding rewards and punishments. The leader will offer some kind of personal transformation to the follower. Involves modifying your style of leadership to suit the particular situation. (Reference: SITXHRM003 – Lead And Manage People page 6-8, Viewed 15 of August 2017) Question 3 List 4 important skills (or characteristics) of members of an effective team: Answer may include: Listening – Team members must be willing to listen to other people’s ideas without interrupting and to respect their contributions to the team Discussion – If there are differences or conflicts of opinion the team must be able to come to an amicable agreement through discussion of the issues Helping – Teams will have a mix of experience so some members will require more training and assistance from other staff Tolerance – People need to accept other people’s viewpoints and standards HADI SAPUTRA, DC4218 Page 1 of 10
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SITXHRM003 – Lead And Manage People – Written Test (Reference: SITXHRM003 – Lead And Manage People page 20, Viewed 15 of August 2017) Question 4 List 4 common problems teams may encounter. Answer may include (but not limited to): Lack of proper leadership – This occurs when the team is not given clear direction, tasks are not delegated, and incentives and rewards are not put in place. No team identity – This can occur when member have no accountability for the team goals or direction. There may be conflict between personal and team goals, or lack of commitment or effort towards achieving team goals. No creativity – The team does not think up new ways to improve procedures or processes or explore new opportunities. Poor participation – The team may work slowly and not achieve targets or finish work on time, or may not attend meetings or information sessions.
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