OB Ch2.pptx - Amand a Organizational Behavior Global Edition 18e Part 2 The Individual Chapter 1 Diversity in Organizations Diversity In this chapter

OB Ch2.pptx - Amand a Organizational Behavior Global...

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Organizational Behavior Global Edition 18e. Part 2: The Individual Chapter 1 Diversity in Organizations Amand a
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Diversity In this chapter, we'll learn how individual characteristics like age, gender, race, ethnicity, and abilities can influence employee performance . We'll also see how managers can develop awareness about these characteristics and manage their diverse workforces effectively. Two forms of workplace diversity: demographic characteristic & levels of diversity
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Demographic Characteristics The predominantly white, male managerial workforce of the past has given way to a gender-balanced, multiethnic workforce . Both in the United States and internationally, women today are much more likely than before to be employed full time, have an advanced education, and earn wages comparable to those of men. The earnings gap between whites and other racial and ethnic groups in the United States has decreased significantly, partially due to the rising number of minorities in the workforce .
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Levels of Diversity
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Levels of Diversity Diversity Management — Managing diversity involves everyone and benefits everyone. — Diversification with culturally related countries might lead to greater homogeneity of perception , particularly if it concentrates on individuals rather than groups and includes improvement of opportunities for all individuals.
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Levels of Diversity Surface-level Diversity : Differences in easily perceived characteristics, such as gender, race, ethnicity, age, or disability, that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes. — These characteristics mostly reflect surface-level diversity, not thoughts and feelings, and can lead employees to make stereotypes and assumptions about others from certain demographic backgrounds.
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Levels of Diversity Deep-level Diversity : Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better .
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Discrimination Discrimination : Noting of a difference between things; often we refer to unfair discrimination, which means making judgments about individuals based on stereotypes regarding their demographic group. Refusal to recognize individual differences is harmful to organizations and employees. — Although diversity presents many opportunities for organizations, diversity management includes eliminate unfair discrimination.
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Stereotyping : judging someone on the basis of our perception of the group to which that person belongs. — Stereotypes may be as the fuel that powers the discrimination engine — Stereotypes can be insidious not only because they may affect the perpetrators of discrimination but also because they can affect how potential targets of discrimination see themselves.
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