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“Great People To Fly With” 2
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INTRODUCTION Pakistan International Airlines commonly referred by PIA is the national flag carrier of Pakistan. Its main hub is Karachi's Airport while Allama Iqbal International Airport in Lahore and Islamabad's Airport serve as secondary hubs. IATA ICAO Call sign PK PIA PAKISTAN Founded 29 October 1946; 72 years ago (as Orient Airways ) Hubs Islamabad Karachi Lahore Focus cities Abu Dhabi Dubai–International Jeddah London–Heathrow Manchester Frequent-flyer program PIA Awards Plus Subsidiaries Roosevelt Hotel 3
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Hotel The Scribe (Paris) Sky rooms (Pvt) Limited PIA Investments Limited Fleet size 32 Destinations 43 Company slogan "Great People To Fly With" Parent company Aviation Division ( Government of Pakistan ) Headquarters Jinnah International Airport Karachi, Pakistan Key people Air Marshal Arshad Malik (CEO) Revenue 100 billion Pakistani rupees (Third quarter Report 2019) Net income Rs. (36.50) billion Pakistani rupees (Third quarter Report 2019) Employees 13,000+ Website piac.com.pk 4
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The airline was founded on 29 October 1946 as Orient Airways , initially based in Calcutta in India , before shifting operations to the newly independent state of Pakistan in 1947. It was nationalized and merged with another airline in 1955, and Pakistan International Airlines Corporation came into existence. The airline commenced international services in 1955 to London, via Cairo and Rome, PIA was the first non-communist airline to fly to China and was the second Asian airline (after Air India ) to acquire jet aircraft by inducting a Boeing 707 . In 2004, PIA became the launch customer of the Boeing 777 -200LR. PIA is Pakistan's largest airli6ne, and operates a fleet of more than 30 aircraft. The airline operates scheduled services to 18 domestic destinations and 25 international destinations across Asia, Europe, the Middle East and North America. It operates nearly 100 flights daily. In addition to commercial flight operations, PIA also owns The Roosevelt Hotel in New York City, and the Sofitel Paris Scribe Hotel in Paris. The airline employed nearly 13,000+ people in 2018. The airline is owned by the Government of Pakistan (87%) and other shareholders (13%). It employed 20,043 people in May 2018. CORPORATE VISION OF PIA: ‘To be world class airline exceeding customer expectations through dedicated employees committed to excellence’. Corporate Mission: ‘‘As a Symbol of National Pride, We Aspire to be a Choice Airline, Operating Profitably on Modern Commercial concepts and Capable of Competing with the best in the International as well as Domestic markets.’’ 5
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HIERARCHY OF PIA This organization is divided into following departments: human Resource and Administration, Marketing, Corporate Planning, Information Services, Finance, Flight Services, Flight Operation, Engineering, Procurement and Logistics, Customer Services, Training and Development, Quality Assurance.
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