L 2.4 Measuring the Success of Strategic Initiatives.pdf - MEASURING THE SUCCESS OF STRATEGIC INITIATIVES LECTURE 2.4 LEARNING OUTCOMES 1 Define the

L 2.4 Measuring the Success of Strategic Initiatives.pdf -...

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MEASURING THE SUCCESS OF STRATEGIC INITIATIVES LECTURE 2.4
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LEARNING OUTCOMES 1. Define the primary MIS roles along with their associated responsibilities. 2. Define critical success factors (CSFs) and key performance indicators (KPIs) and explain how managers use them to measure the success of MIS projects. 3. Explain why a business would use metrics to measure the success of strategic initiatives.
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MIS DEPARTMENT ROLES AND RESPONSIBILITIES Chief information officer (CIO) Oversees all uses of MIS and ensures the strategic alignment of MIS with business goals and objectives Chief knowledge officer (CKO) - Responsible for collecting, maintaining, and distributing the organization’s knowledge Chief privacy officer (CPO) Responsible for ensuring the ethical and legal use of information
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MIS DEPARTMENT ROLES AND RESPONSIBILITIES Chief security officer (CSO) Responsible for ensuring the security of MIS systems Chief technology officer (CTO) Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of information technology Chief intellectual property officer Chief automation officer Chief user experience officer
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MIS DEPARTMENT ROLES AND RESPONSIBILITIES
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