319764382-Project-Proposal-Emotional-Laboor.docx - Rohan Srivastava – 1501096 Rubal Bagde – 1501097 Rushin Prem – 1501098 Sabyasachi Sahu 1501100

319764382-Project-Proposal-Emotional-Laboor.docx - Rohan...

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Rohan Srivastava – 1501096 Rubal Bagde – 1501097 Rushin Prem – 1501098 Sabyasachi Sahu- 1501100 Sandeep – 1501101 Managing People and Performance in Organizations Project Proposal – Group 8 Project Title- Emotional Labour and Dissonance in workplace. Introduction- Emotions play an important part in how employees function during the work day. Emotional labour and emotional dissonance reflect how challenging it can be for employees to maintain a helpful, caring attitude - when inside, they may be dealing with negative personal or work issues. Emotional labour is an indicator of how employees can handle adversity at work if they let their emotions hurt their work. Dissonance occurs when they are not able to control their emotions and will create problems at workplace. Objective- Through our project we intend to establish 3 major components which will help us to understand Emotional Labour and Dissonance in workplace. 1. Projection of one emotion while feeling another- emotional dissonance
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