Satisfaction.pptx - Satisfaction Michelle Ouimette 1 Reviewing Commitment 2 What are the 3 types of commitment Affective Commitment “want to”

Satisfaction.pptx - Satisfaction Michelle Ouimette 1...

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Satisfaction Michelle Ouimette 1
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Reviewing Commitment 2
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What are the 3 types of commitment? 3 Affective Commitment “want to” Continuance Commitment “need to” Normative Commitment “ought to” Overall Commitment
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4 Exit-Voice-Loyalty-Neglect Framework Stars Lone Wolves Citizens Apathetics Loyalty Voice Neglect Exit
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5
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Moving onto Satisfaction  6
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7 “A pleasurable emotional state resulting from the appraisal of one’s job or job experiences.”
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Job Satisfaction Components 8
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Job Characteristics Theory Jobs are more intrinsically enjoyable when work tasks are (1) challenging; and (2) fulfilling Five “core job characteristics” combine to make some jobs more rewarding than others. 9 Variety Identity Significance Autonomy Feedback
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Meaningfulness of Work Degree to which work task “matters”. Variety – Degree job requires different skills, engages different activities. Identity – Work requires completion of a whole body of work with an identifiable end point.
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