DIPLOMA OF BUSINESS BSB50215 or BSB50207 Study Support Materials for Plan and implement (or review) administrative systems BSBADM504 STUDENT HANDOUT Plan and Implement / Review Administrative Systems handout 7jan16
Elements and Performance Criteria ELEMENT PERFORMANCE CRITERIA Elements describe the Performance criteria describe the performance needed to demonstrate achievement of the element. essential outcomes. 1 Prepare for meetings 1.1 Develop agenda in line with stated meeting purpose 1.2 Ensure style and structure of meeting are appropriate to its purpose 1.3 Identify meeting participants and notify them in accordance with organisational procedures 1.4 Confirm meeting arrangements in accordance with requirements of meeting 1.5 Despatch meeting papers to participants within designated timelines 2 Conduct meetings 2.1 Chair meetings in accordance with organisational requirements, agreed conventions for type of meeting and legal and ethical requirements 2.2 Conduct meetings to ensure they are focused, time efficient and achieve the required outcomes 2.3 Ensure meeting facilitation enables participation, discussion, problem-solving and resolution of issues 2.4 Brief minute-taker on method for recording meeting notes in accordance with organisational requirements and conventions for type of meeting 3 Follow up meetings 3.1 Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with organisational procedures and meeting conventions 3.2 Distribute and store minutes and other follow-up documentation within designated timelines, and according to organisational requirements 3.3 Report outcomes of meetings as required, within designated timelines Introduction Administration is a general term used by business to describe the tasks involved in the management, recording and monitoring of business activities, performance and information. The systems and processes used to assist with these tasks are known as administrative systems . These systems cover a wide array of management processes including the maintenance of employee files, recording day to day business transactions (sales and purchases), tracking feedback or complaints and even maintenance of customer databases. Much of the information gathered is used by managers to plan, assist with communication and ultimately allow them to make informed decisions and recommendations. Facilitation of these tasks is enhanced by an effective system and the following information explores the planning, implementation and monitoring of administrative systems. Choosing an administrative system As with any business decision, choosing an appropriate administrative system (or process) should not be made until it is researched and investigated thoroughly. Imagine spending considerable time and effort on a system to find out in the end that it doesn’t do what you had first intended. There Plan and Implement / Review Administrative Systems handout 7jan16
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- Samuel Ried