1 Name: Jerez Amsyar Student ID: 2390191 BSAB 410 (Management of Air Cargo) Research Paper: DHL Airlines
2 Research Paper: DHL Airlines Topic History/Background Detailed description DHL is one of the largest 3PL company in the world. The name DHL was derived from the 3 founder’s initials – Dalsey, Hillbloom and Lynn. DHL is currently an international shipping, courier and packaging service. DHL is made of DHL Express, DHL Global Forwarding, DHL Suplly chain and DHL Mails. DHL operates to 220 countries and territories. With a fleet of more than 250 aircraft, DHL Express is also one of the largest air carriers worldwide. Managerial Aspects Corporate culture/philosophy According to DHL official website, the company’s business philosophy is, “We want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice” Research Paper: DHL Airlines
3 Key individuals involved Dr. Frank Appel is the Chief Executive Officer of DHL since 2008. He is mainly incharge of DHL’s Global Business Services. Ken Allen is the Chief Executive Officer of DHL EXPRESS. He was appointed since 2009. John Gilbert is the Chief Executive Officer of DHL SUPPLY CHAIN. He was appointed since 2014. Melanie Kreis is the Chief Financial Officer of DHL. She was appointed since 2014. Dr. Thomas Ogilvie is an Executive Vice President of DHL’s Corporate Development. He was appointed since 2017. Tim Scharwath is a Chief Executive Officer for DHL’s Global Forwarding, Freight. He was appointed since 2017.
4 Research Paper: DHL Airlines Mission statement According to DHL’s official website, its mission consists of four major elements: We make our customers, employees and investors even more successful We always pay respect to our associates and perform well at the same time We facilitate and simplify the life of our customers We contribute to making the world a better place. Resources, etc. Vehicles and employees Deutsche Post DHL Group owes its prosperity to the responsibility, inventiveness and aptitude of its approximately 285,000 employees around the world. (5). DHL express has more than 250 dedicated aircrafts. DHL has estimate of 17400 vehicles worldwide.
5 Research Paper: DHL Airlines Key facilities and equipment DHL South Asia Hub, a 24-hour express hub facility located within Changi Airfreight Centre (CAC) at Singapore Changi Airport. The 23,600 sqm office is equipped with the business' first completely computerized express cargo arranging and preparing framework in South Asia, and is set to boost its operational limit and productivity – offering speedier deliveries for clients. The new South Asia Hub denotes DHL's biggest investment made in Singapore to date. Its new mechanized office triples load taking care of limit and procedures shipments six times quicker; permits streamlining of its tasks (6)
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- Spring '15