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Unformatted text preview: OB Exam #2 Chapters 10, 11, 13, 14, & 4 Chapter 10 Team—a team is a group of individuals with complementary skills who depend upon one another to accomplish a common purpose or set of performances goals for which they hold themselves mutually accountable. Teamwork—is work done when the members subordinate their personal prominence for the good of the team. Interdependence—refers to situations where one person’s performance is contingent upon how someone else performs. Team Building/Team Development—is used for increasing the communication, cooperation, and cohesiveness of units to make them more productive and effective. Team Building—is work groups that examine goals, structure, procedures, culture, and norms to improve ability to work together. Interchangeable with Team Development Many management theorists see team based organizations as a wave of the future Reason for using team Development—work group is a basic unit of organization and provides supportive change factor. Operating problems of work groups are often sources of inefficiency —teams are a primary unit in the organization Often sports is used to describe a team in action— • Baseball—pooled interdependence where the member contributions somewhat independent of one another • Football—involves sequential interdependence • Basketball—exhibits highest degree of interdependence The Team Approach in Organizations • Many organizations increase productivity by implementing team based programs • Interdependence refers to situations where one person’s performance contingent upon how someone else performs Teams or work groups often have difficulty in operating effectively. The problems that inhibit effective operations include lack of clear objectives, interpersonal differences or conflicts, ineffective communication, difficulty in reaching group decisions, and inappropriate power and authority levels in the group. Two basic types of work teams: 1 Natural Work Team—people coming together because they are part of the structure of the organization and because they do related jobs. Temporary Task Team—is when groups meet for limited periods to work on a specific project or problem and disband after they solve it. Categories of Team Interaction Simple Situations—is one that can be solved by a single individual. Team work is not needed in these situations: • The work is structured so that the task that make it up are highly independent of other tasks • There is one person who is obviously more of aqn expert on the subject than anyone else, and those affected by the decision acknowledge and accept that expertise • There is an obvious correct answer • The task or problem is part of someone’s regular job assignment, and it was not his or her idea to form a team • There is little or no interest in the issue • The involvement of others will not contribute to the issue nor would their knowledge or expertise be increased by the team experience • The reward or pay is based on individual performance and not on the collective...
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This note was uploaded on 04/01/2008 for the course MGMT 402 taught by Professor Professortoranto during the Spring '08 term at University of Michigan.
- Spring '08