724394044.PDF - Marlon Dumas \u2022 Marcello La Rosa Jan Mendling \u2022 Hajo A Reijers Fundamentals of Business Process Management Springer Contents 1

724394044.PDF - Marlon Dumas u2022 Marcello La Rosa Jan...

This preview shows page 1 - 4 out of 6 pages.

Marlon Dumas • Marcello La Rosa Jan Mendling • Hajo A. Reijers Fundamentals of Business Process Management Springer
Image of page 1
Contents 1 Introduction to Business Process Management 1 1.1 Processes Everywhere 1 1.2 Ingredients of a Business Process 3 1.3 Origins and History of BPM 8 1.3.1 The Functional Organization 8 1.3.2 The Birth of Process Thinking 10 1.3.3 The Rise and Fall of BPR 12 1.4 The BPM Lifecycle 15 1.5 Recap 26 1.6 Solutions to Exercises 26 1.7 Further Exercises 28 1.8 Further Reading 31 2 Process Identification 33 2.1 Focusing on Key Processes 33 2.1.1 The Designation Phase 34 2.1.2 The Evaluation Phase 38 2.2 Designing a Process Architecture 42 2.2.1 Identify Case Types 44 2.2.2 Identify Functions for Case Types 45 2.2.3 Construct Case/Function Matrices 49 2.2.4 Identify Processes 50 2.2.5 Complete the Process Architecture 55 2.3 Recap 57 2.4 Solutions to Exercises 57 2.5 Further Exercises 59 2.6 Further Reading 60 3 Essential Process Modeling 63 3.1 First Steps with BPMN 63 3.2 Branching and Merging 67 3.2.1 Exclusive Decisions 67 xiii
Image of page 2
xiv Contents 3.2.2 Parallel Execution 69 3.2.3 Inclusive Decisions 72 3.2.4 Rework and Repetition 77 3.3 Information Artifacts 79 3.4 Resources 82 3.5 Recap 89 3.6 Solutions to Exercises 89 3.7 Further Exercises 93 3.8 Further Reading 95 4 Advanced Process Modeling 97 4.1 Process Decomposition 97 4.2 Process Reuse 100 4.3 More on Rework and Repetition 102 4.3.1 Parallel Repetition 104 4.3.2 Uncontrolled Repetition 107 4.4 Handling Events 108 4.4.1 Message Events 108 4.4.2 Temporal Events 110 4.4.3 Racing Events I l l 4.5 Handling Exceptions 114 4.5.1 Process Abortion
Image of page 3
Image of page 4

You've reached the end of your free preview.

Want to read all 6 pages?

  • Winter '17
  • John Ngubiri

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture