Benchmark - Intercultural Relationships.docx - Intercultural Relationships 1 Benchmark Intercultural Relationships Marie Clark Grand Canyon University

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Intercultural Relationships 1 Benchmark - Intercultural Relationships Marie Clark Grand Canyon University: COM 263 James Cartee 6/9/2019
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Intercultural Relationships 1 Introduction Initiating and maintaining relationships is a fundamental part of life. Our self-image is developed not only how we compare ourselves to one another but also how our personal cultural backgrounds measure against each other. From this assessment through reaction and interaction we define ourselves and others though the use of intercultural communication. There are five factors that impact the development of ethical relationships in or between cultures. These factors are the uncertainty, a degree of intercultural communication apprehension, social communication style, empathy and similarity. Uncertainty Most initial communication between individuals of similar or different cultures is designed to reduce an individual’s uncertainty. Uncertainty refers to the amount of predictability found during communication. People are more likely to attempt to reduce uncertainty during initial communication, than during communication with someone familiar. Cultural background impacts the route taken to reduce this uncertainty. Persons from high context cultures and low context cultures have different approaches when obtaining information. A low-context person asks a lot of questions verbally, whereas the high-context person focuses on nonverbal aspects, such as status of the interactants. In the United States, direct eye contact, pleasantness of vocal expressions, affirmative head nods, number of head and arm gestures per minute, and closer physical distance between interactants are considered affiliative. In other cultures, these same behaviors may actually increase uncertainty and anxiety. One example in which people are reducing their uncertainty is through the use of the internet. Dating websites help to ease uncertainty through the use of location based information sharing,
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Intercultural Relationships 1 high resolution image sharing, videos and, “and as a result increase the possibility for further engagement with online dating services. Those little cues may be all the more appreciated by and have greater impacts on online dating site users, considering the nature of online communication where only a limited number of informational and communicative cues are available.” (Soyoung Jung, 2017). This study indicates that the specific nonverbal behaviors that constitute affiliate expressiveness may vary across cultures as well as across informational forums. Intercultural Communication Apprehension When interacting with someone from a different culture with little to no background information on the other individual it is natural to experience anxiety and apprehension. This is a common response, felt by interactants on various levels of communication. Intercultural communication is loaded with novelty and dissimilarity, people may experience inordinate amounts of anxiety, which inhibit the ability to reduce uncertainty, intercultural communication apprehension.
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