leadership at Southwest Airlines.docx - Running head LEADERSHIP AT SOUTHWEST AIRLINES Leadership at Southwest Airlines Name Institute 1 LEADERSHIP AT

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Running head : LEADERSHIP AT SOUTHWEST AIRLINES 1 Leadership at Southwest Airlines Name Institute
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LEADERSHIP AT SOUTHWEST AIRLINES 2 Leaders usually complete their tasks, deal with uncertainty and prepare followers for taking responsibilities by developing effective missions and vision statements. Southwest mission towards its employees demonstrates its commitment to provide them with a steady work setting and equivalent learning and development opportunities through encouraging creativeness and novelty. The airline has set a clear standard for employees and the entire organisation. This makes the organization to be healthy and its growth is being motivated by a mission and vision. The determination of Southwest Airlines is to offer the customers with the premier service eminence coupled with warmth, friendliness, company spirit and individual price. In order for this company to continue providing quality services to its customers, there is need to continue striving to advance their provisions and philosophy. In this case, the organization culture at Southwest Airlines require committed leaders and the organization has done a great job at making the workplace communal, engaging all employees and in this case making it successful. In this case, it’s evident that Southwest Airlines has commitment to offering consumers with the unsurpassed experience and supporting staffs to be prosperous. The organizational culture is the central success idea of this organization and the leaders are correspondingly inspired to mentor and coaching employees. This is being done by selecting employees carefully and being clear about the company expectations. When a company has set its mind straight towards a specific objective, this makes it relaxed for others to understand and even follow (Hunt & Fitzgerald, 2018). Everyone wants to know why they want to work for a particular company and the purpose of working every day. The approach by Southwest Airlines continues after the hiring process and this helps the leaders to guide the employees. The operations are meticulously scrutinized and also detached if they fail to be suitable for the organization. If ideas represent company spirit, they are highly promoted (Hunt & Fitzgerald, 2018). Thus, it is evident that
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LEADERSHIP AT SOUTHWEST AIRLINES 3 Southwest Airlines does an exemplary job at developing leaders using leadership training for all employees and this makes the company to follow transformational leadership style.
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  • Fall '16
  • Kamau Ndungu

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