Business Paper 10-13.docx - SAS Institute’s HR policies and business strategies Julia Senitt-Escobar October 13th 2018 [email protected]

Business Paper 10-13.docx - SAS Institute’s HR policies...

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SAS Institute’s HR policies and business strategies Julia Senitt-Escobar October 13 th , 2018 [email protected] BUSN.3240
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SAS’s business strategy consists of setting up an annual licensing arrangement with their customers. The arrangement entails a 30-day free trial period that comes with free upgrades and customer support. Goodnight stated as long as the customer is renewing their license arrangements every year, their revenue will increase. Goodnight mentions being customer driven by asking and listening to what customers want is an important aspect to the company’s production. SAS’s HR policies construct a positive work environment for employees to create results aligning with the firm’s business strategies of high customer satisfaction levels. Goodnight mentioned there is no specific outline to the SAS business but there are some principles that are followed. Goodnight stated one of the most important principals is to treat everyone fairly and equally within the company. Goodnight stated if you treat the employees
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